The second-hand marketplace Members Express Displeasure Regarding Sizing Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.
Social Media Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with similar services.
The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
